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Emerging from back-to- back global recessions, amid volatile markets and growing competition, manufacturers and retailers need agile processes for parts management, service operations, Inventory Management-in short, an overall intelligent approach to Business Development Services. Many are now constructing thriving business strategies on the foundation of efficient systems for managing inventory and Business Development Services models that address fundamental challenges such as disparate processes, lack of visibility into service costs, and installed base data.
Dynamic Aides offers a unique model for Business Development services that focuses on maximizing service revenue and reducing service costs to make Business a profit center. Our service delivery model centralizes and standardizes processes to enable more effective local execution.
Our Six Sigma-driven processes focus on customer-centric metrics, such as First Time Fix and First Call Resolution, to drive higher customer satisfaction, long- term loyalty, and increased revenue.
We know from our many years of applying Lean Six Sigma principles to drive business process optimization that better service comes from focusing on the entire service lifecycle rather than any single part of it. Our Business Development solution, therefore, is enterprise-wide and drives down service costs at the same time that it increases operational efficiencies at every stage of the service supply chain.